# Kontentino Help Center

> Help center for Kontentino

## General information

- [Sign up, log in, and reset your password](https://help.kontentino.com/en/articles/12518375-sign-up-log-in-and-reset-your-password.md): Learn how to sign up for a free trial, log in to your Kontentino account, access the right workspace, or reset your password in just a few simple steps.
- [What is Kontentino and how does it work?](https://help.kontentino.com/en/articles/12518509-what-is-kontentino-and-how-does-it-work.md): Get to know Kontentino — what it is, who it’s for, the platforms it supports, and how it helps you manage your social media effortlessly.
- [Key features and benefits of Kontentino](https://help.kontentino.com/en/articles/12523039-key-features-and-benefits-of-kontentino.md): Discover Kontentino’s most powerful features and how they help you save time, collaborate better, and keep your social media strategy on track.
- [FAQs – Everything you need to know about Kontentino](https://help.kontentino.com/en/articles/12542666-faqs-everything-you-need-to-know-about-kontentino.md): Get quick answers to the most common questions about Kontentino.
- [Supported Social Networks in Kontentino](https://help.kontentino.com/en/articles/14128724-supported-social-networks-in-kontentino.md): A complete guide to all social media platforms you can connect and manage through Kontentino, including supported post types, features, and platform-specific requirements.

## Kontentino Set-Up 🚨

- [Navigating the Kontentino Interface](https://help.kontentino.com/en/articles/14081230-navigating-the-kontentino-interface.md): Learn how to navigate Kontentino’s main interface, understand the navigation menu, and quickly access the features you need.
- [Content creation and planning](https://help.kontentino.com/en/articles/9556243-content-creation-and-planning.md)
- [Connect your profiles in Kontentino](https://help.kontentino.com/en/articles/9413309-connect-your-profiles-in-kontentino.md): How to connect profiles, create profile groups, access all profiles and restore deleted profiles.
- [Create a post](https://help.kontentino.com/en/articles/9413327-create-a-post.md)
- [Invite users](https://help.kontentino.com/en/articles/9413330-invite-users.md)
- [Scheduling posts](https://help.kontentino.com/en/articles/9556198-scheduling-posts.md)
- [Main features](https://help.kontentino.com/en/articles/9556245-main-features.md)
- [Analytics](https://help.kontentino.com/en/articles/9556206-analytics.md)
- [Collaboration and Approvals](https://help.kontentino.com/en/articles/9556227-collaboration-and-approvals.md)
- [Migrating to Kontentino](https://help.kontentino.com/en/articles/13640825-migrating-to-kontentino.md): How to easily migrate to Kontentino from another social media management tool
- [Understanding your dashboard in Kontentino](https://help.kontentino.com/en/articles/14140304-understanding-your-dashboard-in-kontentino.md): Learn how to navigate your Kontentino dashboard \(Home\) and make the most of its widgets to stay on top of your social media content workflow.

## How To...? 🤓

- [How to Connect Your Meta Profiles Using Safe Connect](https://help.kontentino.com/en/articles/15847056-how-to-connect-your-meta-profiles-using-safe-connect.md): How to set up and troubleshoot Safe Connect for Facebook and Instagram, including Business Portfolio setup, permission requirements, and reconnecting profiles.

## Features 🤸🏻‍♀️

- [How to Generate AI Images in Kontentino](https://help.kontentino.com/en/articles/13154668-how-to-generate-ai-images-in-kontentino.md): Learn how to create stunning AI-generated images for your social media posts directly within Kontentino.
- [Best Time to Post: Find Your Optimal Posting Schedule](https://help.kontentino.com/en/articles/13414922-best-time-to-post-find-your-optimal-posting-schedule.md): Learn how to use the Best Time to Post feature to identify when your audience is most active and schedule content for higher engagement.
- [Creating Post Ideas](https://help.kontentino.com/en/articles/9413332-creating-post-ideas.md)
- [Managing social media with a blank profile](https://help.kontentino.com/en/articles/6068461-managing-social-media-with-a-blank-profile.md): Manually add a placeholder profile that will help you plan and review posts
- [Managing global pages with Global Content Manager](https://help.kontentino.com/en/articles/10506983-managing-global-pages-with-global-content-manager.md): How to create a global page and distribute your posts to its local channels
- [Multi-profile scheduling](https://help.kontentino.com/en/articles/9413331-multi-profile-scheduling.md)
- [Scheduling methods of Instagram posts](https://help.kontentino.com/en/articles/7995181-scheduling-methods-of-instagram-posts.md): Learn how to use the Direct and Manual Publishing methods to schedule Instagram posts with Kontentino
- [Reviewing Instagram content in a grid format](https://help.kontentino.com/en/articles/6243655-reviewing-instagram-content-in-a-grid-format.md): Plan and see your Feed posts and Stories in a nine-grid layout
- [Instagram auto-publishing](https://help.kontentino.com/en/articles/4894917-instagram-auto-publishing.md): What is IG auto-publishing and how to auto-publish your posts.
- [Scheduling TikTok's in Kontentino](https://help.kontentino.com/en/articles/10206724-scheduling-tiktok-s-in-kontentino.md)
- [Scheduling Methods of Facebook posts](https://help.kontentino.com/en/articles/10007041-scheduling-methods-of-facebook-posts.md): Learn more about the options of scheduling Facebook posts in Kontentino
- [Scheduling Threads in Kontentino](https://help.kontentino.com/en/articles/9507457-scheduling-threads-in-kontentino.md): Learn how to connect your Threads profile in Kontentino, what types of posts you can schedule, and how to do it.
- [Profile Groups in Kontentino](https://help.kontentino.com/en/articles/14094418-profile-groups-in-kontentino.md): Learn how to create and manage Profile Groups to organize your social media profiles into convenient sets for faster content planning and team collaboration.
- [Content Plans](https://help.kontentino.com/en/articles/14327333-content-plans.md): Learn how to use Content Plans to organize your social media content and keep your calendar structured.
- [Link Shortener & UTM Tag Builder](https://help.kontentino.com/en/articles/5061042-link-shortener-utm-tag-builder.md): Learn how to shorten links, add UTM parameters, and manage your links directly in Kontentino.
- [Track, optimize, and report on your content performance with Kontentino’s Analytics](https://help.kontentino.com/en/articles/6762237-track-optimize-and-report-on-your-content-performance-with-kontentino-s-analytics.md): All the relevant data comfortably with shareable assets and LinkedIn analytics

## Troubleshooting 🧯

- [Error message: Instagram page was not found, or the authorization is needed. Check your permissions on Facebook and reauthorize Instagram with Kontentino.](https://help.kontentino.com/en/articles/6970497-error-message-instagram-page-was-not-found-or-the-authorization-is-needed-check-your-permissions-on-facebook-and-reauthorize-instagram-with-kontentino.md): What to do when this error message pops up in Kontentino.
- [Error message: LinkedIn page was not found, or the authorization is needed. Check your permissions on LinkedIn and reauthorize Facebook with Kontentino.](https://help.kontentino.com/en/articles/6970519-error-message-linkedin-page-was-not-found-or-the-authorization-is-needed-check-your-permissions-on-linkedin-and-reauthorize-facebook-with-kontentino.md): What to do when this error message pops up in Kontentino.
- [Error message: Facebook page was not found, or the authorization is needed. Check your permissions on Facebook and reauthorize Facebook with Kontentino.](https://help.kontentino.com/en/articles/6963142-error-message-facebook-page-was-not-found-or-the-authorization-is-needed-check-your-permissions-on-facebook-and-reauthorize-facebook-with-kontentino.md): What to do when this error message pops up in Kontentino.
- [Error message: We couldn't receive all data for your selected date range. Several issues may have caused this.](https://help.kontentino.com/en/articles/6963387-error-message-we-couldn-t-receive-all-data-for-your-selected-date-range-several-issues-may-have-caused-this.md): Do you see this error message in Analytics? Learn more about what it can mean and how to resolve it.

## Hot news on cool updates 🔥

- [Kontentino Newsflash: May 2026 Product Updates](https://help.kontentino.com/en/articles/15517299-kontentino-newsflash-may-2026-product-updates.md): Magic link, Copy Invite Link, AI Translations with Brand Profile, drag inspirations into posts, and more
- [Kontentino Newsflash: June 2026 Product Updates](https://help.kontentino.com/en/articles/15847567-kontentino-newsflash-june-2026-product-updates.md): Business Portfolio Meta connection that doesn't expire, TikTok analytics, and a faster way to invite collaborators.
- [Kontentino Newsflash: April 2026 Product Updates](https://help.kontentino.com/en/articles/15230861-kontentino-newsflash-april-2026-product-updates.md): Link in Bio, flexible sign-in options, Pinterest video and more
- [Kontentino Newsflash: February 2026 Product Updates](https://help.kontentino.com/en/articles/13833225-kontentino-newsflash-february-2026-product-updates.md): Big upgrades, smarter workflows, and more creative freedom - here’s everything new in Kontentino this February.
- [Kontentino Newsflash: January 2026 Product Updates](https://help.kontentino.com/en/articles/13521095-kontentino-newsflash-january-2026-product-updates.md): A quick roundup of what’s new in Kontentino this January - starting with a smoother, more flexible way to move posts between profiles.
- [Kontentino Newsflash: December 2025 Product Updates](https://help.kontentino.com/en/articles/13064542-kontentino-newsflash-december-2025-product-updates.md): We’ve rolled out several updates to make navigation, content planning, and analytics more intuitive. Check it out!
- [Kontentino Newsflash: November 2025 Product Updates](https://help.kontentino.com/en/articles/13120924-kontentino-newsflash-november-2025-product-updates.md): This month brings several upgrades that make collaboration smoother, publishing more flexible, and your experience more accessible across languages.
- [Kontentino Newsflash: October 2025 Product Updates](https://help.kontentino.com/en/articles/12692980-kontentino-newsflash-october-2025-product-updates.md): New in Kontentino: improved AI image generator, personal LinkedIn profiles mentions, and custom dates for duplicated posts.
- [Kontentino's AI Features](https://help.kontentino.com/en/articles/7239050-kontentino-s-ai-features.md): Learn more about the only non-human employee of Kontentino and its powers.
- [🔝 Enhanced communication section](https://help.kontentino.com/en/articles/8825336-enhanced-communication-section.md): New features, new possibilities. Learn everything about our upgraded communication section.
- [Kontentino Mobile App is here!](https://help.kontentino.com/en/articles/10244268-kontentino-mobile-app-is-here.md)
- [Kontentino Newsflash: Summer of '24 Product Updates](https://help.kontentino.com/en/articles/9857555-kontentino-newsflash-summer-of-24-product-updates.md): Our latest product news, features, and updates
- [Kontentino Newsflash: April Product Updates](https://help.kontentino.com/en/articles/7832508-kontentino-newsflash-april-product-updates.md): Latest product updates and improvements.
- [Kontentino Newsflash: March Product Updates](https://help.kontentino.com/en/articles/7066930-kontentino-newsflash-march-product-updates.md): Latest product updates and improvements.
- [Summary of 2023 📊](https://help.kontentino.com/en/articles/8699131-summary-of-2023.md): Recapping this year's major releases, updates, and improvements with a glimpse into 2024.
- [Kontentino Newsflash: Last updates of 2023! ✨](https://help.kontentino.com/en/articles/8680435-kontentino-newsflash-last-updates-of-2023.md): Latest product news, features and improvements
- [Posts update: Better navigation and improved interface](https://help.kontentino.com/en/articles/8340386-posts-update-better-navigation-and-improved-interface.md): Learn all the news about the latest version of Posts.
- [Kontentino Newsflash: Summer Product Updates](https://help.kontentino.com/en/articles/8278847-kontentino-newsflash-summer-product-updates.md): Latest product news, features and improvements
- [Introducing Google Business Profile Scheduling!](https://help.kontentino.com/en/articles/8061903-introducing-google-business-profile-scheduling.md): Here's everything you need to know about Google Business Profile and scheduling posts in Kontentino.
- [Features that will delight you!✨](https://help.kontentino.com/en/articles/5191801-features-that-will-delight-you.md): From setting a video thumbnail to Grid view and Time savers
- [Welcome Workflow!](https://help.kontentino.com/en/articles/4656758-welcome-workflow.md): Dashboard
- [Latest Instagram updates October 2022](https://help.kontentino.com/en/articles/6492479-latest-instagram-updates-october-2022.md): Schedule and publish Reels automatically, and add a custom thumbnail to your video in Posts

## Billing & Invoices 💳

- [How can I subscribe to Kontentino?](https://help.kontentino.com/en/articles/12498951-how-can-i-subscribe-to-kontentino.md): Step-by-step guide to subscribing to Kontentino: how to choose the right plan, add-ons, billing cycle, and payment method.
- [How to select the right Kontentino plan](https://help.kontentino.com/en/articles/12500520-how-to-select-the-right-kontentino-plan.md): A quick guide to help you understand how Kontentino pricing works and how to pick the plan that fits your workflow.
- [Kontentino pricing overview](https://help.kontentino.com/en/articles/12549862-kontentino-pricing-overview.md): A complete breakdown of Kontentino’s pricing — compare plans, users, profiles, and billing options to find the setup that fits your team best.
- [How to fix payment failures in Kontentino](https://help.kontentino.com/en/articles/13171575-how-to-fix-payment-failures-in-kontentino.md): Learn how to identify, fix, and prevent failed subscription payments in Kontentino so you can restore access quickly and avoid future billing issues.
- [How can I update my billing information and payment method?](https://help.kontentino.com/en/articles/12500691-how-can-i-update-my-billing-information-and-payment-method.md): Find out how to update your billing details, add or remove payment methods, or change your billing alerts email.
- [Extending & reactivating your Kontentino subscription](https://help.kontentino.com/en/articles/12633621-extending-reactivating-your-kontentino-subscription.md): Learn how to extend and reactivate your Kontentino subscription plan.
- [Managing subscription: billing cycles, upgrades, downgrades, and add-ons](https://help.kontentino.com/en/articles/12518330-managing-subscription-billing-cycles-upgrades-downgrades-and-add-ons.md): Learn how to switch between monthly and annual billing, upgrade and downgrade your plan - mid-cycle or with add-ons.
- [Invoices, VAT, discounts, and refunds](https://help.kontentino.com/en/articles/12500790-invoices-vat-discounts-and-refunds.md): Here’s everything you need to know about invoices, VAT, discounts, and our refund policy — all in one place.

## Miscellanous 👀

- [Media specifications](https://help.kontentino.com/en/articles/7995045-media-specifications.md): Learn the required media specifications for different post formats and social media profiles.
- [How can APIs limit your work in Kontentino?](https://help.kontentino.com/en/articles/6068483-how-can-apis-limit-your-work-in-kontentino.md): LinkedIn, Facebook, and Instagram can limit the use of third-party tools via their APIs
- [Understanding User Roles & Permissions in Kontentino](https://help.kontentino.com/en/articles/13318660-understanding-user-roles-permissions-in-kontentino.md): Understand Kontentino’s user roles and permissions so you can control access, protect your workflow, and give each team member exactly what they need.
- [What Happens When You Remove a User in Kontentino](https://help.kontentino.com/en/articles/13376118-what-happens-when-you-remove-a-user-in-kontentino.md): What happens with your colleague's scheduled content and what your team needs to do