To successfully connect your Instagram account to a Kontentino, you must ensure that:
✔ Your Instagram account is a Business Account (not Personal).
✔ Your Instagram is linked to a Facebook Page that you manage.
✔ You have the correct admin permissions on the linked Facebook Page.
🔹 Step 1: Check Your Instagram Account Type
Open the Instagram app on your phone.
Go to your profile and tap the menu (☰) in the top right corner.
Select "Account type and tools".
Look for “Switch to professional account”
❌ If you see this option, your account is still Personal - you need to switch to Business.
✅ If not, your account is already Business or Creator.
💡 Solution: If your account is Personal, switch it to Business for full API access.
🔹 Step 2: Ensure Your Instagram Is Linked to a Facebook Page
Open the Facebook app or go to Facebook.com.
Navigate to your Facebook Page (that should be linked to your Instagram).
Go to Professional dashboard → Linked accounts.
Under Instagram, check if your IG account is properly linked.
✔ If your Instagram is not linked, click “Connect” and follow the steps.
✔ If it’s linked but still not working, try disconnecting and reconnecting it.
🔹 Step 3: Check Facebook Page Admin Permissions
On Facebook, go to Page Settings → Page Access
Make sure your Facebook account is listed as an Admin (not just Editor or Advertiser).
If you don’t have Admin access, ask an existing Admin to grant you full control.
🔹 Step 4: Try Connecting Again
Enable pop-ups in your browser (some browsers block Instagram login pop-ups).
Clear cache & cookies to prevent login issues.
Log out and log back into both Facebook & Instagram.
Try connecting Instagram again in Kontentino.