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How to Check Facebook Account Permissions for Connecting to a Kontentino
How to Check Facebook Account Permissions for Connecting to a Kontentino
Anastasiia Tyshchenko avatar
Written by Anastasiia Tyshchenko
Updated this week

To successfully connect your Facebook account to a Kontentino, ensure that:


βœ” You have Admin access to the Facebook Page you want to connect.


βœ” Your Facebook account is linked to the correct Business Manager (if applicable).


βœ” You have granted all necessary permissions for third-party access.

πŸ”Ή Step 1: Check Your Facebook Page Role

  1. Go to Facebook.com and log in.


  2. Navigate to your Facebook Page and click on Settings (Switch to Page Account of needed).


  3. Select Page Setup β†’ Page Access.


  4. Under Existing Roles, check if your account is listed as an Admin.

βœ… If you see "Admin" under your name, you have the necessary access.


❌ If not, ask an existing Admin to grant you Admin access.

πŸ”Ή Step 2: How to Become an Admin (If You’re Not One)

If you are not an admin, ask an existing Admin to follow these steps:


  1. The admin needs to go to "Page Access" and invite you under People with Facebook Access.

  2. You'll need to accept the invitation in your Facebook notifications.

πŸ”Ή Step 3: Ensure Your Facebook Page Is Linked to the Right Business Manager

  1. Go to Facebook Business Manager.


  2. Click Business Settings β†’ Accounts β†’ Pages.


  3. Find your Facebook Page and check if it's properly linked.

βœ” If your page is missing, request access from an admin or add it manually.

πŸ”Ή Step 4: Check Third-Party App Permissions

  1. Click on your profile picture in the top-right corner.

  2. Go to Facebook Settings & Privacy β†’ Settings.


  3. Check the "Your Activity and Permissions" section β†’ Apps and Websites and find Kontentino.


  4. Please ensure the app has all necessary permissions (especially access to manage pages).

βœ” If the app is listed but not working, try removing and re-adding it.

πŸ”Ή Step 5: Try Connecting Again

  1. Enable pop-ups in your browser (Facebook login may require them).


  2. Clear cache & cookies to prevent login issues.


  3. Log out and log back into Facebook.


  4. Try connecting Facebook again in your Kontentino.

πŸ“Œ Still having issues? Contact our support team.

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