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How to Check TikTok Account Permissions for Connecting to a Kontentino
How to Check TikTok Account Permissions for Connecting to a Kontentino
Anastasiia Tyshchenko avatar
Written by Anastasiia Tyshchenko
Updated over a month ago

To successfully connect your TikTok account to a Kontentino, follow these steps:

🔹 Step 1: Check Your TikTok Account Type

Only business accounts can be connected to third-party platforms.

  1. Open the TikTok app on your phone.

  2. Go to Profile > Menu (☰) > Settings and Privacy.

  3. Tap on "Account".

  4. Check if your account type is Business.

  5. If it’s Personal, switch it to Business..

🔹 Step 2: Verify Your TikTok Permissions

To successfully connect, your TikTok account must have the correct admin permissions.

  1. Log in to TikTok for Business via https://ads.tiktok.com.

  2. Go to Business Center > Assets > Accounts.

  3. Ensure you have Admin access to the TikTok Business account you’re trying to connect.

🔹 Step 3: Ensure Your TikTok is Linked to a Business Manager

If your TikTok account isn’t linked to TikTok Business Manager, it may fail to connect.

  1. Go to TikTok Business Center.

  2. Under Accounts, check if your TikTok account is listed.

  3. If not, link it manually by adding it under "Add Account".

🔹 Step 4: Clear Cache and Try Again

If you’ve confirmed all the settings and it still doesn’t work, clear your browser cache:

  1. Open browser settings → Go to Privacy & Security.

  2. Find Clear Browsing Data.

  3. Select Cookies and Cached Files, then Clear Data.

  4. Refresh the page and try connecting your TikTok account again.

📌 Still having issues? Contact our support team.

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