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Managing subscription: billing cycles, upgrades, and downgrades

Learn how to switch between monthly and annual billing, upgrade your plan, or downgrade it at the right time.

John avatar
Written by John
Updated today

💡 Kontentino gives you full flexibility when it comes to managing your subscription. Whether you want to switch your billing cycle, upgrade to a higher plan, or adjust your current setup, you can easily make these changes in just a few clicks from your Billing Dashboard.

Can I change my billing cycle in Kontentino?

Yes, you can switch your billing cycle from monthly to annual (or vice versa) anytime in Settings → Billing Dashboard → Edit Subscription.

  • If you switch from monthly to annual, the yearly billing starts once your current monthly cycle ends.

  • If you switch from annual to monthly, the change will only take effect after your 12-month billing cycle ends.

👉 If you are on the Unlimited custom plan, please contact us directly via the in-app chat.

Can I upgrade my Kontentino plan during the billing cycle?

Yes! You can upgrade anytime, whether you’re on a monthly or annual plan. To upgrade, simply go to your Billing Dashboard, adjust the number of seats or profiles, and select the plan you’d like.

If you need a custom offer (such as the Unlimited tier), contact us directly at sales@kontentino.com.

When you upgrade, you only pay the prorated difference until the end of your current billing cycle — not the full cost of a new subscription.

Example:

You started your annual subscription on January 1 with the Starter+ plan for 5 users and 10 profiles, paying €948/year (excl. VAT). Six months later, you upgrade to the Standard plan for 10 users and 40 profiles, which costs €1,308/year (excl. VAT).

  • Starter+ plan: €948/year → €79/month

  • Standard plan: €1,308/year → €109/month

  • Difference: €30/month

  • Remaining months: 6 → €180 prorated payment

This ensures you only pay fairly for the time you use the upgraded plan.

Can I downgrade my Kontentino plan during the billing cycle?

Downgrades are only applied at the end of your current billing cycle:

  • For annual plans, the downgrade takes effect once your 12-month contract ends.

  • For monthly plans, it applies at the end of your current month’s billing cycle.

👉 If you are on the Unlimited custom plan, please contact us directly via the in-app chat.

✅ Keeping your plan up to date ensures your team always has the right tools and access they need. If you’re ever unsure which plan or billing cycle works best for your workflow, our support team is happy to guide you via the in-app chat.

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