Skip to main content
All CollectionsHow To...? πŸ€“
How to Check Google Account Permissions for Connecting to a Kontentino
How to Check Google Account Permissions for Connecting to a Kontentino
Anastasiia Tyshchenko avatar
Written by Anastasiia Tyshchenko
Updated this week

To successfully connect your Google account to a Kontentino, ensure that:


βœ” You have granted the necessary permissions for third-party access.


βœ” Your Google account is active and verified.


βœ” You have enabled pop-ups and allowed sign-in via Google.

πŸ”Ή Step 1: Check Your Google Account Permissions

  1. Go to Google Account Settings and log in.


  2. Navigate to Security β†’ Third-party apps with account access.


  3. Look for the SaaS product under "Third-party apps".


  4. Ensure that the app has the necessary permissions (e.g., "Manage your account" or "Access your Google services").

βœ” If the app is listed but not working, try revoking access and reconnecting it.

πŸ”Ή Step 2: Verify Your Google Account Status

  1. Check if your Google account is active by visiting Google Account Settings.


  2. Ensure your account is not suspended, disabled, or restricted.


  3. If you recently changed your password, sign out and log in again before attempting to connect.

βœ” If you are using a Google Workspace account, verify with your admin that external connections are allowed.

πŸ”Ή Step 3: Enable Pop-ups and Cookies

  1. Open your browser Settings.


  2. Navigate to Privacy & Security β†’ Site Settings β†’ Pop-ups and redirects.


  3. Allow pop-ups from accounts.google.com (this is required for Google login).


  4. Ensure cookies are enabled, as disabling them may block authentication.

βœ” If pop-ups are blocked, Google sign-in may fail.

πŸ”Ή Step 4: Try Connecting Again

  1. Enable pop-ups and clear cache & cookies in your browser.


  2. Log out and log back into your Google account.


  3. Try connecting GoogleMyBussines again to your Kontentino account.

πŸ“Œ Still having issues? Contact our support team.

Did this answer your question?