Kontentino roles and permissions help you control who can create, approve, publish, and manage content - without overcomplicating access.
Available user roles
Admin
Best for account owners and team leads.
Full access to all features
Manage all users, all profiles, billing, and company settings
Invite other Admins
Manager
Best for project managers and senior team members.
Create, edit, schedule, and approve posts in all statuses
Manage billing and company settings
Manage other users (except Admins) who have access to the same social media profiles (i.e., if someone doesn't share any profiles with you, or they don't have any social media profiles assigned, you will not see them in the list of users - only admins can see and manage them)
Manage social media profiles that are assigned to them; connect new profiles
Access analytics and reports
Client
Best for external reviewers.
View posts only in specific statuses (Pending client approval, Approved by client, Client rework, Scheduled, Posted, Exported in advance (FB only))
Approve or request changes; send comments on posts
Add inspirations to the calendar
Download assets and upload media into the Media library
Designer
Best for visual creators.
View posts in all statuses
Edit and download the visuals in the posts
Access the Media Library and upload media
Complete tasks and assign tasks to other teammembers
Add notes and comments to the posts
Translator / Copywriter
Best for writers and editors.
View posts only in specific statuses (Assigned, Done, Pending internal approval, Internally approved, Internal rework, Client rework)
Edit text and translations in the posts
Work on copy-related tasks
Access the Media Library
Complete tasks and assign tasks to other teammembers
Add notes and comments to the posts
Media Agency
Best for advertising partners.
View posts only in specific statuses (Pending client approval, Approved by client, Scheduled, Posted, Exported in advance)
Limited operational access (e.g., no access to the communication section, Analytics, Media Library, etc)
Permission areas by role
Permission area | Admin | Manager* | Client | Designer | Translator / Copywriter | Media Agency |
Create posts | ✅ | ✅ | ❌ | ❌ | ❌ | ❌ |
Edit posts | ✅ | ✅ | ❌ | Assets only | Text only | ❌ |
Approve posts | ✅ | ✅ | Client only | ❌ | ❌ | ❌ |
Schedule posts | ✅ | ✅ | ❌ | ❌ | ❌ | ❌ |
Access analytics | ✅ | ✅ | ❌ | ❌ | ❌ | ❌ |
Manage users | ✅ | ✅* | ❌ | ❌ | ❌ | ❌ |
Billing access | ✅ | ✅ | ❌ | ❌ | ❌ | ❌ |
Company settings | ✅ | ✅ | ❌ | ❌ | ❌ | ❌ |
Media Library | ✅ | ✅ | ✅ | ✅ | ✅ | ❌ |
* Managers can manage users, but cannot invite or modify Admin users.
Custom permissions
Need finer control?
Add or remove permissions beyond role defaults
No need to create new roles
Contact us via the live chat to set this up, as our team needs to set it up for you internally.
Best practices
Avoid giving everyone Admin access
Use Client role for external approvals
Review permissions regularly
FAQs
Can permissions be customized per user?
Yes, via custom permission configurations. Contact us to have the custom permissions enabled.
Can I change a user’s role after they’ve been invited?
Yes! Go to Settings → Users, select the user, click Edit, and change their role from the dropdown. The new permissions take effect immediately.
What happens to content when a user is deleted?
All content stays in Kontentino.
How do clients approve posts?
Invite them with the Client role and send posts for client approval.
Final note
Roles and permissions are there to protect your workflow - not slow it down.
Set them up once, review them regularly, and your team stays fast, secure, and focused.
Need help? Reach out via live chat in your Kontentino dashboard.