My Profile section in Kontentino acts as your personal command center. From here, you can update your account details, manage connected devices, configure notification preferences, and connect your social media accounts for seamless publishing.

This guide covers everything you need to know about managing your profile effectively.

Your profile menu is located in the left sidebar and provides quick access to your personal settings.

💡 Tip:
The Authorization option is only visible if you have an Admin or Manager role.

The My account section allows you to manage your personal information and account preferences.

The Authorization section is where you connect and manage your social media accounts.

These connections allow Kontentino to schedule and publish posts on your behalf.

Kontentino supports authorization for the following social networks:

💡 Good to know:
​Facebook, Instagram, and Threads are connected together through Meta Business Integration. Connecting one gives you access to all three.

Each platform card displays its connection status:

Some platforms require periodic reconnection due to token expiration.

What you’ll see:
A warning icon (⚠️) appears when the token will expire within 14 days.

How to renew the token

💡 Pro tip:
Set a monthly reminder to check your authorizations to avoid unexpected publishing failures.

If your organization uses shared access tokens, additional features may appear:

⚠️ Important:
If you use a shared token, the token owner must keep their connection active for your scheduled posts to publish successfully.

To disconnect a social media platform:

⚠️ Warning:
Disconnecting a platform prevents scheduled posts from publishing. Make sure to reconnect before your next scheduled post.

You can control how and when Kontentino notifies you about important events.

Your preferences are saved automatically.

If you encounter issues with your profile settings, check the common problems below.

What you’ll see:
An error during authorization or the connection fails silently.

Possible reasons

How to fix it

Where to remove the connection:

What you’ll see:
Failed posts with a “token expired” error.

Why it happens

Platform tokens have limited lifespans.
For example, Facebook tokens expire after 90 days.

How to fix it

What you’ll see:
Missing email or push notifications.

Possible reasons

How to fix it

Yes. You can connect multiple accounts per platform. For example, several Facebook Pages or LinkedIn Company Pages can be connected simultaneously. Each connected account will appear in the Profile Selector.

Scheduled posts will fail to publish if your token expires. You will receive a notification about the failure. To fix it, reconnect your account and reschedule the failed posts.

Kontentino shows a warning icon (⚠️) when a token expires within 14 days. The exact expiration date is also displayed below the platform name in the Authorization section.

Yes. You can stay logged into Kontentino on multiple devices simultaneously.

Shared access tokens allow other team members with access to the same profiles in Kontentino to publish posts using your social media connection.

This is useful when one person has admin access to a social media page, but multiple people need to schedule posts. The token owner must keep their connection active for posts to publish successfully.

You’re now ready to manage all aspects of your Kontentino profile.

From keeping your social media connections active to configuring the right notification setup, these settings help you stay in control of your social media workflow.

If you have questions or run into issues, contact the support team via the live chat in the bottom-right corner of your Kontentino dashboard. 💬