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Profile Groups in Kontentino

Learn how to create and manage Profile Groups to organize your social media profiles into convenient sets for faster content planning and team collaboration.

Written by Simona
Updated this week

What this article is for:

Managing multiple social media profiles can quickly become overwhelming. Profile Groups let you bundle profiles together so you can work with them as a single unit — select them all at once, share access with teammates, and streamline your daily workflow.

Whether you’re an agency managing multiple clients or a brand team handling regional accounts, Profile Groups help you stay organized and save time.

Table of Contents

What Are Profile Groups?

Profile Groups are curated collections of social media profiles that you can manage as a single unit.

Instead of selecting profiles one by one every time you create or filter content, you simply select a Profile Group and all its profiles are included automatically.

Key Benefits

Benefit

How It Helps You

Batch Selection

Select multiple profiles with one click

Quick Access

Your recent groups appear on your dashboard

Team Collaboration

Share groups with teammates to grant them profile access

Better Organization

Group profiles by client, campaign, region, or any criteria

What You Can Include in a Profile Group

Profile Groups support all social media platforms connected to Kontentino:

  • Facebook

  • Instagram

  • LinkedIn

  • Twitter/X

  • Pinterest

  • Google Business

  • Threads

  • YouTube

  • TikTok

💡 Good to know: You can include both personal profiles and global (company-wide) profiles in the same group.

Creating a Profile Group

You can create a Profile Group from either the Dashboard or the Calendar.

From the Dashboard

  1. Click the + Create button in the left navigation panel

  2. Select Profile group

  3. A modal window will open

From the Calendar

  1. Open the Calendar section (or List, Board, or Grid view)

  2. Click the Profile Selector (top-left)

  3. Navigate to the bottom of the selector and click the + Profile group button

Fill Out the Profile Group Form

Once the modal opens:

  • Enter a Profile Group name (required)
    Use a descriptive name (e.g., “Acme Corp - All Channels”, “Q1 Campaign Profiles”)

  • Assign users (optional)
    (See Sharing Profile Groups section)

  • Add a logo (optional)
    Upload an image for quick visual identification

  • Select profiles (required)

    • Browse available profiles

    • Click to add them

    • Use All / None for quick selection

    • At least one profile must be selected

  • Click Create

  • Confirm that you are aware that the assigned users will gain access to all profiles within the profile group

✅ Success: “Profile group successfully created”

Permissions Note

⚠️ You need the admin or manager role to:

  • Create a Profile Group and share it with others

Other roles:

  • Can create Profile Groups from assigned profiles

  • Cannot invite users or connect new profiles

Editing a Profile Group

You can update a Profile Group at any time — including its name, logo, profiles, or assigned users.

How to Edit

  1. Go to the Calendar

  2. Open the Profile Selector (top-left)

  3. Find your Profile Group

    • Use the Profile Groups filter (folder icon) if needed

  4. Click the settings (gear) icon

    • Visible only if you created the group or have permission

  5. Make your changes

  6. Click Edit to save

✅ Success: “Profile group successfully edited”

💡 Tip: You can only edit Profile Groups that you created. Groups shared with you are view-only.

Deleting a Profile Group

You can permanently remove a Profile Group if you no longer need it.

How to Delete

  1. Open the Profile Group edit modal

  2. Click Remove (bottom-left corner)

  3. Confirm deletion

✅ Success: “Profile group successfully deleted”

⚠️ Important:

  • Only the creator can delete the group

  • This action cannot be undone

Sharing Profile Groups with Your Team

When you assign users to a Profile Group, they automatically gain access to all profiles within that group.

Requirements

  • You must have the admin or manager role

  • If you don’t see the user assignment option, contact your administrator

How to Share

  1. Create or edit a Profile Group

  2. Find the Manage users section

  3. Select team members

  4. Click Create or Edit to save

⚠️ Important:
Adding users gives them access to all profiles in the group.

What Shared Users Can Do

Action

Group Owner

Shared User

View the group

✅

✅

Select profiles from group

✅

✅

Edit group settings

✅

❌

Delete the group

✅

❌

Add/remove users

✅

❌

Using Profile Groups in Your Workflow

Selecting a Profile Group

  1. Open any Posts view (Calendar, List, Grid, Board)

  2. Click the Profile Selector (top-left)

  3. Switch to the Profile Groups tab (folder icon)

  4. Select your group

→ All profiles in the group are selected automatically
→ Content is filtered accordingly

Home Quick Access

  1. Go to the Home dashboard

  2. Find Recently used

  3. Switch to Profile groups

  4. Sort by Alphabetical or Used

  5. Click a group to open it directly

💡 Pro tip: This is the fastest way to jump back into your workflow.

Expanding a Profile Group

  • Click the expand arrow next to a group name

  • View all included profiles

Useful when:

  • A profile is disconnected

  • You need to inspect individual profiles

Troubleshooting

Can’t Edit a Profile Group

What you’ll see: No settings icon
​Why: The group was shared with you

Fix:

  1. Only the creator can edit it

  2. Contact the creator

  3. Or create your own group

Profile Shows as Disconnected

What you’ll see: Warning indicator + tooltip

Why: A profile lost connection

Fix:

  1. Expand the group

  2. Identify disconnected profiles

  3. Click Connect

💡 You can still create posts, but not publish until reconnected.

Error: “At least one profile must be selected”

Why: No profiles selected

Fix:

  1. Add at least one profile

  2. Try saving again

Best Practices & Pro Tips

✅ Do:

  • Use clear naming (e.g., Client - Platform, Campaign Name)

  • Add logos for quick recognition

  • Regularly review and clean up groups

  • Organize by client, campaign, or region

❌ Avoid:

  • Creating too many overlapping groups

  • Sharing with users who don’t need access

  • Ignoring disconnected profiles

💡 Pro Tips:

  • Create a “Daily Check” group for frequently used profiles

  • Use the dashboard for faster navigation

  • Share groups when onboarding new team members

  • Combine Profile Groups with labels and filters

FAQs

Q: Can I add the same profile to multiple groups?
A: Yes. A profile can belong to multiple groups.

Q: What happens if the owner deletes a shared group?
A: The group is deleted for everyone. Profiles remain unaffected.

Q: Can I share Profile Groups with external clients?
A: No. Only users within your Kontentino account can access them.

Q: Is there a limit to profiles per group?
A: No hard limit, but recommended: under 20–30 profiles.

Q: Why can’t I assign users to a group?
A: You need admin or manager role and you need to be the creator of the group.

Q: Do Profile Groups affect access to content?
A: Yes. Users gain access to all profiles in the group (based on their permissions).

Wrapping Up

Profile Groups help you organize your workflow, simplify profile selection, and collaborate more efficiently.

Create groups that reflect how you work, share them with your team, and reduce repetitive tasks.

Need help? Contact us via the live chat in the bottom-right corner of your Kontentino dashboard. 💬

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